FAQ

We delivery to many places nationwide. Check if we can deliver to you on our Shipping & Delivery page.

If an email has been entered when your order was made you should receive a confirmation email that we have received your order and the day and time to expect delivery. You can also check your junk mail as the notification may have gone there. You will also receive a notification from the courier once your order has been delivered.

Days and times to expect delivery are on our website. If the day changes for whatever reason you should be notified.

Please refer to our delivery schedule on the website (link to deliveries and shipping). It has listed cut off times for delivery the week following when the order was made.

All items are delivered frozen and freeflow unless stated in the product description.

Currently we do not have gluten free options.

If we have your email address you should receive a notification that we have received your order. This will tell you what day and time to expect delivery.You will also receive a notification when your order has been delivered.

We don’t currently have online tracking numbers for our orders. Days and times to expect delivery are on our Shipping & Delivery page. If these change you should be notified. You will also receive a notification when the order hasbeen delivered.

If you haven’t received a notification yet it may pay to check your junk mail in case it has gone there. We do need an email address though, this needs to be entered when the order is placed.

Please refer to our ingredients list on the website.

You should be notified by the courier driver once delivery has been made. Days and times to expect delivery are on the website.

This maybe because your email wasn’t entered correctly or the email was marked as spam or junk. Please contact us if you need further help.